Data Resource Systems

Home | About Us | Six Sigma | LEAN | ISO 9000 | Malcolm Baldrige | Related Links | Contact Us | Services Offered

Home

About Us

Services Offered

Six Sigma

Lean

ISO 9000

Malcolm Baldrige

Related Links

Contact Us

Malcolm Baldrige

Data Resource Systems

804-366-8539

Brad.C.Reynolds@DataResourceSystems.com

WHAT IS THE MALCOLM BALDRIGE AWARD?

The Malcolm Baldrige Award was created to honor companies in the public and private sectors which demonstrate a continuing commitment to excellence. This commitment is demonstrated by visionary leadership, a fact based customer driven culture, continual learning, and a focus on the future. They are characterized by innovation, a systems perspective, and creating value for their stakeholders. 

The Baldrige Award focuses on criteria in seven (7) different categories:

 

· LEADERSHIP

· Organizational Leadership and Vision

· Social Responsibility

· STRATEGIC PLANNING

· Strategy Development

· Strategy Deployment

· CUSTOMER AND MARKET FOCUS

· Customer and Market Knowledge

· Customer Relationships and Satisfaction

· MEASUREMENT, ANALYSIS,  AND KNOWLEDGE MANAGEMENT 

· Measurement and Analysis of Organizational Performance

· Information and Knowledge Management

· HUMAN RESOURCE FOCUS

· Work Systems

· Employee Learning and Motivation

· Employee Well Being and Satisfaction

· PROCESS MANAGEMENT

· Value Creation Processes

· Support Processes

· BUSINESS RESULTS ( in All Areas)

· Customer Satisfaction, Products & Services, Financial & Market Performance, Human Resources, Organizational Effectiveness, Governance, and Social Responsibility 

 

More information on Baldrige can be found at the NIST website

http://www.baldrige.nist.gov

“Learning is not compulsory... neither is survival”

- W Edwards Deming